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  • How is ValorWell different from other online therapy platforms?
    ValorWell specializes in serving veterans and their families, with therapists trained in military-related issues. We're also unique in our direct acceptance of CHAMPVA and VA Community Care, simplifying the process for our clients.
  • What is the ValorWell Foundation?
    The ValorWell Foundation is our non-profit arm dedicated to ensuring every veteran has access to quality mental health care. It works to bridge gaps in VA resources and provides additional support to the veteran community.
  • Is my information kept confidential?
    Absolutely. We adhere to strict HIPAA regulations and use secure, encrypted platforms for all our services to ensure your privacy and confidentiality.
  • How can I get started with ValorWell?
    To begin your journey with ValorWell, simply click the "Get Started" button on our homepage or give us a call. Our team will guide you through the simple sign-up process and match you with a therapist who meets your needs.
  • What qualifications do I need to work with ValorWell?
    We're seeking licensed mental health professionals, including Licensed Clinical Social Workers (LCSW), Licensed Professional Counselors (LPC), Licensed Marriage and Family Therapists (LMFT), and Psychologists. Experience with military personnel or veterans is valuable but not required.
  • What services does ValorWell offer?
    ValorWell provides online mental health therapy services specifically tailored for veterans and their families. Our licensed therapists offer counseling for a wide range of issues, including PTSD, depression, anxiety, and family relationships.
  • How does online therapy work?
    Our online therapy sessions are conducted through secure video calls. You can access therapy from the comfort of your home using a computer, tablet, or smartphone with internet access.
  • Does ValorWell accept CHAMPVA and VA Community Care?
    Yes, ValorWell is proud to be the first nationwide company to directly accept CHAMPVA and VA Community Care. This means we handle all the billing paperwork, eliminating the need for you to pay upfront and wait for reimbursement.
  • How quickly can I start therapy with ValorWell?
    Once you're signed up, you can typically see a therapist within 48 hours, depending on therapist availability.
  • Is ValorWell available in all states?
    While we're rapidly expanding our network, availability may vary by state due to licensing requirements. Please contact us to check availability in your area.
  • How do I know if I'm eligible for ValorWell's services?
    If you're a veteran with VA Community Care benefits or a CHAMPVA beneficiary, you're eligible for our services. If you're unsure about your eligibility, please reach out to us, and we'll be happy to assist you.
  • What qualifications do I need to work with ValorWell?
    We're seeking licensed mental health professionals, including Licensed Clinical Social Workers (LCSW), Licensed Professional Counselors (LPC), Licensed Marriage and Family Therapists (LMFT), and Psychologists. Experience with military personnel or veterans is valuable but not required.
  • How does ValorWell support its therapists?
    We provide our therapists with ongoing training, a supportive community, and handle all billing and administrative tasks so you can focus on what you do best - providing excellent care to your clients.
  • Can I work with ValorWell part-time?
    Yes, we offer flexible scheduling options to accommodate both full-time and part-time therapists.
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